By accessing our website or purchasing from us, you agree to the following Terms of Service. Please review them carefully before using our site.
Use of Our Website
By using this website, you confirm that you are at least the age of majority in your state or jurisdiction and that you agree to use our site for lawful purposes only. Any misuse of the site or its content is strictly prohibited.
Products & Availability
All products are subject to availability and may be discontinued or modified at any time without notice. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.
Due to the artisanal nature of our teas, variations in color, aroma, and flavor are natural and do not constitute defects.
Pricing & Payments
All prices are listed in U.S. dollars. Prices and product descriptions are subject to change without notice.
Payments are processed securely through third-party providers. The Genuine Tea does not store or retain full payment information.
Order Acceptance
Your order is considered accepted once payment has been processed and a confirmation email has been sent. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.
Shipping
We currently ship within the United States only. Shipping timelines and delivery estimates are provided at checkout and are not guaranteed. Once an order has been transferred to the carrier, responsibility for delivery rests with the carrier.
Returns & Refunds
All sales are final. Due to the consumable nature of our products, we do not accept returns or issue refunds. Please refer to our Refund Policy for additional details regarding damaged or incorrect orders.
Intellectual Property
All content on this website—including text, imagery, branding, logos, and design elements—is the property of The Genuine Tea and may not be copied, reproduced, or used without express written permission.
Limitation of Liability
To the fullest extent permitted by law, The Genuine Tea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Third-Party Links
Our website may include links to third-party sites. We are not responsible for the content, policies, or practices of any third-party websites.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
Updates to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page.
Contact Information
If you have any questions regarding these Terms of Service, please contact us at thegenuinetea@gmail.com.
Thank you for choosing The Genuine Tea, the heart of Jamaica in every sip.
